St Michael’s Hospice Seasonal Draw Terms and Conditions 

 One-Off Prize Draw 

All profits from the St Michael’s Hospice Lottery and one-off draws go directly towards funding hospice services, which provide care for adults living with a life-limiting illness and their families.  

Definitions: ‘You/your’ refers to the lottery player. ‘We/our/us’ refers to St Michael’s Hospice Lottery.  

St Michael’s Hospice is committed to responsible fundraising.  

St Michael’s Hospice Lottery is licensed with the Gambling Commission under the Gambling Act 2005. Lottery is promoted by: St Michael’s Hospice, Bartestree, Hereford, HR1 4HA (Registered Charity No. 511179). Lottery Manager: Michelle Havard  

 
Licensee name – St Michael’s Hospice 
Account number – 5114 
https://registers.gamblingcommission.gov.uk/5114 
 

We are members of the Hospice Lotteries Association, The Lotteries Council and adhere to the Fundraising Regulator’s, Code of Fundraising Practice. 

To take part in our Seasonal Draw you must be aged 18 years or over, be a resident of Great Britain and agree to our full terms and conditions. If you fail to meet these criteria, we reserve the right not to process your play and withdraw any prize winnings. 

Responsible gambling St Michael’s Hospice promotes responsible gambling and has policies and procedures in place to protect those who may be vulnerable. You can tell us at any time if you wish to be excluded from our Draw.  For details on how to do this, please contact the Lottery Office on 01432 851000.  People who exclude themselves will not be able to join the Lottery or enter a prize draw for a minimum of 6 months from the date of exclusion.   

Our terms and conditions apply until replaced by an amended version.  St Michael’s Hospice Lottery reserves the right to amend these terms and conditions from time to time.  We do not notify members individually of changes, but an up-to-date copy will be available on our website st-michaels-hospice.org.uk at least 5 days before any changes take effect.  

 The One-Off Prize Draw   

The draw will be carried out on the advertised date and is based upon a cost of £2 per entry.  Each registration will receive a unique number.  Only raffle tickets for which full payment has been received will be entered into the draw. We reserve the right, subject to holidays and unforeseen circumstances, to change the date of the draw without notice. If the draw is delayed it will take place as soon as possible after the advertised date. In the case of incomplete or insufficient details being returned with tickets, the payment will be treated as a donation. Any monies received after the deadline date will also be treated as a donation. 

St Michael’s Hospice 40th Anniversary Summer Raffle Prizes 1st prize: £4000 or A holiday worth up to £4,000, 2nd prize: £250, 3rd prize: £100 10 x runner-up prizes: £10 M&S Vouchers. The draw will be carried out using Gambling Commission approved lottery software, Combase, on Thursday 11th July 2024. The prize winners will be contacted by phone where possible. Prizes are sent out by post within 7 working days of the draw via recorded delivery.  A list of winning raffle numbers will be available on our website, on display in our shops and by contacting the Lottery Team on 01432 852602 during normal office hours. 

If you are our lucky jackpot winner, you will be given the opportunity to choose the prize. The options will be: 

1. £4,000: this will be paid by cheque. Any references to ‘cash’ are intended to explain that the prize is available as funds paid directly to the winner. For security, money laundering and traceability reasons, the prize is not available as a cash payment. 

1. Holiday: The holiday can be arranged to a destination of your choice. This will be arranged by a partner agency and will require us to pass your details on to them to arrange. The value of the holiday, including all agency fees, will not exceed £4,000, as stated in the raffle terms and conditions.’  

The holiday is subject to availability and maximum value of £4,000, our recommended Travel Agent is Bromyard Travel. 

The winner is responsible for making all travel insurance arrangements to ensure adequate cover while travelling. St Michael’s Hospice is not responsible in any way for cancellation, loss of luggage, medical emergencies, issues or satisfaction with the holiday itself. 

Fast Response Draw and Prizes: players who purchase and return their tickets by the specified date will also enter the fast response draw. The fast response draw will take place on 6th June 2024. One ticket will be chosen using Gambling Commission approved lottery software, Combase, and the winning ticket holder will receive a £50 M&S voucher. 

Any unclaimed prize cheques will be held for 6 months and will then be treated as a donation.   

To take part in a St Michael’s Hospice Lottery One-Off Prize Draw you can purchase tickets:   

• from SMH Messenger newsletter postal packs  
• from St Michael’s Hospice main reception in Bartestree  
• from our lottery team at events  
• from selected and approved local businesses acting on our behalf  
• online: www.st-michaels-hospice.org.uk   
• over the phone from our Lottery Team using a debit card on 01432 851000  

Multiple Entries The maximum number of tickets per raffle is limited to 50 per person. For purchases of more than 50 please contact the Lottery office to discuss the nature of the purchase.   

Payments can be made by debit card, cheque or cash (Credit card or CAF payments are not permitted).  Please be advised that a delay in us receiving payment may lead to your number not being entered into our Lottery One-Off Prize Draw. Closing date for postal tickets and payments will be advertised on all marketing materials. 

Prize winners may be asked to take part in promotional activity and St Michael’s Hospice Lottery reserves the right to feature the name, location of residence and photograph of the winner with the winner’s permission. 

Change of personal details it is the responsibility of the player to notify us of any change to their personal details.  This is important as we issue letters and winner’s cheques to the name and address held on our database.  Any unclaimed prize cheques will be held for 6 months and then treated as a donation.  

Deceased member If we are notified that a Lottery One-Off Prize Draw player has died any winnings will be made payable to the Executor.   

Data protection We hold your information under the Data Protection Act (2018).  For security purposes you may be asked to confirm your personal information before we discuss your one-off Prize Draw subscription. We do not share or sell your data to third parties not representing or contracted to St Michael’s Hospice. We cannot accept liability for third-party loss, delay or theft of communication sent by post, email or fax, nor any delays in the banking system that are beyond our control.  

What you think is important We welcome suggestions on how to improve our Lottery prize draws and we take complaints very seriously.  Telling us about a complaint allows us the opportunity to rectify any issues as soon as possible and learn from any mistakes. In the first instance this should be to the Lottery Manager.   If we cannot resolve your complaint, it will be referred to the Independent Betting Adjudication Service Limited (IBAS).  

Contact us St Michael’s Hospice Lottery, Bartestree, Hereford, HR1 4HA, Telephone: 01432 851000, Email: lottery@smhospicehereford.org.uk, or visit www.st-michaels-hospice.org.uk.  

Buy your raffle tickets here for the chance to win one of the exciting prizes in our Win for Good Raffle. Tickets cost just £2.

Prizes Include…

1st Prize – £2,000
2nd prize £250
3rd prize £100
10 x £10 M&S vouchers

Draw Date

Thursday 9th October 2025