Our shops wouldn’t exist without your kind donations. We are so grateful for your quality pre-loved items.
Donating to a shop
If you would like to donate your goods at any of our shops across Herefordshire, we recommend you ring the shop directly to check they are open and welcoming donations on that day. We would hate for you to have a wasted journey. Please visit the ‘What you can’t donate’ section for more information on what we cannot accept. Please remember not to include any broken, soiled or perishable items.
For full information and contact details for all of our shops, please visit our shop finder page.
If you have large items of furniture you would like to donate, why not use our free Furniture collection service. Our friendly 2-person team can come and collect the items from you for free within a 20 mile radius of one of our Home and Living stores.
Please note, unfortunately we cannot offer collections for items such as clothing or small household items as it would not be cost-effective for the hospice. We may ask you to send photos in advance of us collecting items, and if the drivers on arrival feel the items cannot be sold in our shops we will not collect the items.
Possessions left in a Will
For personal possessions of value left to St Michael’s Hospice in a Will please contact our Legacy Team and they will be happy to help and advise you.
What can I donate?
Thank you for considering donating your pre-loved and unwanted items to St Michael’s. Every item donated and then sold helps us to continue caring for our patients and families. Without your donations we couldn’t help as many people across the community.
Our shops cannot accept broken or soiled items. If these items go into our shops unfortunately it costs the charity to dispose of these items, so please take care to donate only quality, pre-loved items and check out the list of what we can accept below.
Clothes and shoes
- Clean and undamaged – no stains or tears
- In very good condition
- No branded uniforms
Children’s toys/nursery furniture
- Clean, undamaged and CE marked
- Complete, with all pieces intact
- In very good condition
- Small electricals in good working condition and boxed as new
- Carefully wrap fragile items
- Clean and undamaged linen, curtains and blankets
Books, media & CD’s
- Books – undamaged, pages intact
- Unfortunately we can’t accept VHS or free CDs/DVDs from magazines or papers
As a general rule we can collect six large items in one collection. If you have more than six items then a viewing may be required in advance of a collection, please speak to our Collections Team for more information and advice. We do not provide a house clearance service.
Frequently Asked Questions
Make your donations to St Michael’s Hospice go further
By registering for Gift Aid you’ll help us earn an extra 25% on the value of the items you donate.
That’s an extra £25 on top of every £100 raised. Which would make an enormous difference to helping to fund hospice care.
Sign up in-store or with your collection drive – make your donation and we will do the rest.
Gift Aid is a government scheme which enables charities to reclaim 25p of every £1 donated by tax-paying individuals. The scheme also allows charities to reclaim 25% of the sale price of donated goods sold in charity shops.
For St Michael’s Hospice, this amounts to a whopping £100,000 that could potentially be recovered from the Inland Revenue if all our donors were registered for Gift Aid.
What can I do to help?
When you take your donated goods to any of our charity shops, just ask to register for Gift Aid, provided that you are a tax-payer. Fill in a form on our device in-store or with your collection driver and you will be sent your unique donor number. Each time you bring in a donation, tell us your donor number so that 25% of the selling price can be recovered.
Three times a year, we will write or email you telling you how much Gift Aid has been reclaimed from your donations (this is a legal requirement).
Do I have to be a tax payer?
Yes, you do have to be a UK tax payer and pay an amount of income and/or Capital Gains Tax at least equal to the tax that we reclaim on your donations. You can find out more about Gift Aid on the Inland Revenue website.
I donate goods regularly. Will I have to complete a form every time?
No, you just complete one initial form; just make sure that you provide your donor number every time you donate.
I have noticed that other charities run the scheme already
Yes, the potential extra income that can be raised from this scheme is tremendous. By choosing to donate your unwanted items to St Michael’s Hospice, you can be sure that your donation raises as much money as possible, and at no extra cost to you.
Do you have large items that you would like to donate?
Book our free collection service. Let our two-person team come and collect those large items for you.
Thank you for considering us for your goods! Please call your preferred retail outlet ahead of your visit to ensure they are accepting donations. We would hate for you to have a wasted visit.
For full information and contact details for all of our retail outlets, please visit our Shop Finder page.
Here are some of the things you can donate:
- Shoes and accessories
- Bedding and soft furnishings
- Electrical goods, including fridges, cookers and washing machines
- Childrens toys and games*
- Pictures/picture frames
- Unwanted gifts
- Garden appliances
- Pushchairs with a 5-point harness
- We are also grateful for items that can be recycled, in particular rags, mobile phones and stamps.
*Unfortunately we are unable to accept upholstered items that do not have relevant fire and hazard labels, furniture that is in a bad state of repair or contains woodworm, beds that are stained, skateboards, skates, crash helmets, cycle helmets, prams, car seats and underwear. We can only take pushchairs that have a five fixed-point harness (two over the shoulders, two at the waist and one through the legs).
Sometimes we sell donated items onto organisations who ship goods to Third World countries. Items may also be sold on for parts or recycling. We aim to minimise waste as much as possible, both to make as much money as we possibly can from all your donations and to keep waste out of landfill.
We really appreciate your kind donations. Unfortunately, there are some items that we are unable to sell. Please check before you donate – we would hate for you to have a wasted journey.
- Skates, skateboards, roller blades and ice skates
- Used candles
- Children’s anoraks/coats with a drawstring hood or drawstring neck (risk of strangulation)
- Crash helmets, visors & riding hats
- Firearms, hunting knives, kitchen cutting knives
- Pierced jewellery
- Child’s car safety seats
- Gas appliances or oil heaters
- Magnetic toys
- Video tapes
- Old style ‘box’ televisions
- Foot spas
- Food or perishables
- Razors and epilators
- Pushchairs without a 5-point safety harness
- Electric blankets
- Livestock i.e. fish
- Loose cover sofas, armchairs or suits
- Wall units are over 6ft wide
- Flat pack furniture
- Electric beds
Sign up now to increase the value of your donation by 25% at no extra cost with Gift Aid!
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