Hereford – Whitecross Road

Our retail volunteers assist Retail Managers with the daily running of retail shops to ensure we are able to provide the amazing care our patients and their families need.

It’s a great way to learn new skills, meet new people and support a wonderful cause.

Click here to start your volunteering journey!

Car Parking:

Free parking is available in our main car park at the rear of the building, accessed to the left-hand side of the shop. We also have dedicated Blue Badge parking space in our front car park.

Access:

There are two levels to this shop, with a short set of stairs and a platform lift available available for customer use. Find fashion and our till on level one (from main entrance) and books, homeware and furniture on the second level in the main warehouse.

To donate goods, please use our Donation Drop Off, the entrance to which is located on the right-hand-side of the building. Our team will be happy to assist you.

Before visiting, please make sure to check what we can and cannot accept to ensure you don’t have a wasted journey – click here for more information.

The Donation Centre is open 6-days a week, Tuesday – Saturday (9am – 5pm) and Sunday (10am – 4pm).

Free Furniture Collection:

If you have large items of furniture you would like to donate, why not use our free Furniture collection service? Through our Logistics partner, Boxmove, we can collect your pre-loved furniture or large electricals for free within a 20 mile radius of one of our Home and Living shops. Our Collections Team may ask you to send photos in advance and our expert drivers will review all items before collecting, to ensure items are saleable. Disposal of unsalable items costs St Michael’s thousands of pounds each month, so your help is hugely appreciated.

Please note, we do not provide a house clearance service and cannot offer collections for items such as clothing or small household items as it is not cost-effective for the hospice.

Whitecross Road Home & Living is open for pre-loved shopping 7-days a week. 9am – 5pm Monday to Saturday and 10am – 4pm on Sundays and Bank Holidays.

Donating goods? Please note that the donation centre is closed on Mondays. 

For regular shop updates and to keep up with the latest from our charity shops, including any unexpected closures or building work, please follow us on Facebook or Instagram.