If you’re based in Herefordshire, why not get us to come and collect your quality pre-loved unwanted furniture and electrical items for free by using our collection service.
FREE COLLECTION SERVICE COVERING HEREFORDSHIRE
We’ll come and collect it!
Donating large items?
If you’re based in Herefordshire, donate your unwanted large furniture and electrical items using our free collection service. Let our two-person team come and collect those large, bulky items for you.
All we ask is that you can get your items to ground-level for us.
You can still Gift Aid your donated goods on collection!
This service is for bulky items only, unfortunately it is not cost-effective for us to collect clothing or small items, and we encourage you to take these into your nearest shop.
Donating bags and boxes of items?
If you don’t have large furniture or electrical items to donate, you can donate your bags and boxes straight to your nearest St Michael’s retail store. We’d always advise you to give them a quick call first to make sure they are accepting donations on that day.
And don’t forget to ask to Gift Aid your donated goods when you drop them off- to allow us to claim an extra 25 pence in the pound for the charity.
How our free collection service works
Request a free collection for your quality large items
We’ll contact you to book in the collection
Our team will arrive and pick up your item for you
Frequently Asked Questions
- The collection service is for large items only, please take clothing, books, toys etc directly to one of our shops.
- For soft furnishings or upholstered items, permanent fire safety labels are legally required to show compliance with the British Fire Safety Regulation.We cannot accept items without these labels.
- Electrical items must be in good condition, be working and have a European CE mark.
- Furniture larger than 2 metres or 6 feet cannot be collected due to the Health and Safety of our drivers.
You need to be based within Herefordshire to use our service.
We will travel within a 20-mile radius of each of our Home & Living stores (based at Hereford, Ross-on-Wye and Leominster). To find out where your nearest Home & Living store is, click here. If you’re unsure, give us a quick call and we will be able to help you.
What hours do we operate?
Collection is normally between
8.30am-4.00pm Monday – Friday and alternate Saturdays.
We are so grateful that you want to donate to us!
When selecting items for donation, please consider if it’s something you would give to a friend. Is it clean and in brilliant condition? Would you pay for it? These are all of the things we need to consider when looking at your items. The better condition your items are in, the more we can raise for patient care.
- Homewares: china, kitchenware, ornaments, pictures, collectables
- Soft furnishings: small rugs, linen, curtains (must be clean and in good saleable condition)
- Furniture under 2m in width or height
- Good quality, clean clothing and shoes (including vintage items)
- Bags and accessories
- Valuable items
- Books
- Music & Games (CDs, vinyl, DVDs, Blu-rays, video games musical instruments and sheet music)
- Knitted items and blankets
- Toys and games
- Wedding dresses and accessories
- Furniture with fire regulation labels attached
- Working electrical items with a European CE mark
- Stamps (including used stamps) and coins
We really appreciate your kind donations. Unfortunately, there are some items that we are unable to sell. Please check before you donate – we would hate for you to have a wasted journey.
- Skates, skateboards, roller blades and ice skates
- Used candles
- Children’s anoraks/coats with a drawstring hood or drawstring neck (risk of strangulation)
- Cosmetics
- Crash helmets, visors & riding hats
- Fur
- Firearms, hunting knives, kitchen cutting knives
- Pierced jewellery
- Child’s car safety seats
- Gas appliances or oil heaters
- Magnetic toys
- Video tapes
- Old style ‘box’ televisions
- Ivory
- Pornography
- Foot spas
- Food or perishables
- Razors and epilators
- Pushchairs without a 5-point safety harness
- Electric blankets
- Livestock i.e. fish
- Loose cover sofas, armchairs or suits
- Wall units are over 6ft wide
- Flat pack furniture
- Electric beds
- Pianos/organs
Make your donations to St Michael’s Hospice go further
By registering for Gift Aid you’ll help us earn an extra 25% on the value of the items you donate, at no extra cost to you.
That’s an extra £25 on top of every £100 raised. Which would make an enormous difference to helping to fund hospice care.
Sign up in-store or with your collection driver – make your donation and we will do the rest.
Gift Aid is a government scheme which enables charities to reclaim 25p of every £1 donated by tax-paying individuals. The scheme also allows charities to reclaim 25% of the sale price of donated goods sold in charity shops.
For St Michael’s Hospice, this amounts to a whopping £100,000 that could potentially be recovered from the Inland Revenue if all our donors were registered for Gift Aid.
What can I do to help?
When you take your donated goods to any of our charity shops, just ask to register for Gift Aid, provided that you are a tax-payer. Fill in a form on our device in-store or with your collection driver and you will be sent your unique donor number. Each time you bring in a donation, tell us your donor number so that 25% of the selling price can be recovered.
Three times a year, we will write or email you telling you how much Gift Aid has been reclaimed from your donations (this is a legal requirement).
Do I have to be a tax payer?
Yes, you do have to be a UK tax payer and pay an amount of income and/or Capital Gains Tax at least equal to the tax that we reclaim on your donations. You can find out more about Gift Aid on the Inland Revenue website.
I donate goods regularly. Will I have to complete a form every time?
No, you just complete one initial form; just make sure that you provide your donor number every time you donate.
I have noticed that other charities run the scheme already
Yes, the potential extra income that can be raised from this scheme is tremendous. By choosing to donate your unwanted items to St Michael’s Hospice, you can be sure that your donation raises as much money as possible, and at no extra cost to you.
Book a collection
- Complete the booking form to arrange a free collection.
- We’ll be asking you to give details of each item you’re donating to establish if they are in a good saleable condition. We’ll also be ensuring the items meet safety standards.
If possible, please upload or provide photos. - Once we’ve established your goods are saleable, we will take your contact details, address and any directional or access instructions we might need.
- We will then be able to tell you when we will be in your area and we will give you a date and time (AM or PM) for the collection.
- We will ask you to Gift Aid your donation.
- We hope to carry out the collection within seven days of your initial collection enquiry.
Please don’t be disappointed if we are unable to accept your items for reasons of safety or quality. Collections are at drivers’ discretion.
Rather book over the phone? Give us a call on 01432 65 65 46.
"*" indicates required fields