Volunteer Day Services Administration Support

St Michael’s Hospice is nestled in the stunning Herefordshire countryside, in a state-of-the-art facility. We offer a competitive benefits package. We offer a superb working environment and facility, discounts with local suppliers, individualised training needs analysis, advanced communication skills training, employee counselling service, free tea & coffee, a friendly & welcoming work environment. We are one of the top 100 best not for profit organisations to work for and have been caring to make a difference, to patients living with a terminal illness and their families, across Herefordshire and beyond for 40 years.

Role Purpose

St Michael’s Hospice has been providing the highest quality care, free of charge, to the local community for over 40 years. Are you looking for a supportive role that makes a real difference to our Herefordshire community and would support the care of our Day Services patients at the Hospice. You will be providing an administration support service, to the Day Services Department as one of our regular Volunteer Administration Support workers on a regular day Monday to Friday’s weekly. Ideally your availability to volunteer regularly for St Michael’s would be on Wednesdays, but if your available time is another day in the week, we would still be pleased to talk to you.

What we’re looking for

This role involves answering the telephone and taking messages from patients, opening security doors for patients and their carer attending activity sessions or appointments at the Hospice. Using our electronic patient management system to record patient attendances to Day Services activities or appointments that morning. Experience of using a computer or willing to learn basic computer skills would be beneficial. As well as joining an enthusiastic, friendly and committed team, our location is hard to beat – nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals, snacks and drinks. If this Volunteering role sounds like the role for you and you want to have a rewarding experience being part of one of Herefordshire’s most respected charities, then we’d love to hear from you. Join an enthusiastic and passionate team of people who want to make a difference, just like you Apply now and help St Michael’s Hospice continue caring to make a difference to patients living with a terminal illness and their families across Herefordshire and beyond. This post is conditional to a standard Disclosure and Barring Service (DBS) check.

About You.

Previous administration experience.
Availability on week days between 9am-12pm, ideally Wednesdays however if you are available another day then let us know!
You have a pleasant and patient attitude towards hospice patients and carers.

What’s in it for you

Lots of fun working alongside a great team of volunteers staff
See the difference you’ll make to someone’s day
Get involved in your local community
Volunteer discount of 20% in our stores (on donated items).
Annual outings
Social events
Winter Party

How to apply

If this sounds like you then we’d love you to get in touch! Complete the short form below and our Volunteering Team will be in touch shortly.

Got any questions?

To find out more call us on: 01432 852090 or email: volunteer@smhospicehereford.org