Terms & Conditions 

The JamFest Music Festival (“Our”, “Us” and “We”) Box Office – Terms and Conditions of Sale and Booking 

1. Online Box Office Arrangements
2. These full terms and conditions apply to tickets sold through Ticket Tailor, at the Festival site and in person or over the phone through a Hospice representative. These terms and conditions should be read prior to purchase, as purchase of a ticket means you accept all the terms and conditions.
3. The information contained in this website has been prepared solely for the purpose of providing information the Festival and making online bookings for the Festival.
4. By accessing this site you will be assuming all risks associated with the use of this site, including risk of your computer, software or data being damaged by any virus which might be transmitted or activated via Ticket Tailor site or your access to it.
5. You will only use this website for personal private use.
6. Tickets
7. Tickets for sale online are subject to availability.
8. You should check your ticket at the time of purchase and contact Us immediately if there is a mistake.
9. We will not be responsible for any tickets that are lost, stolen or destroyed.
10. The price of the ticket includes any applicable taxes and booking or collection fees.
11. Delivery

Tickets will be supplied by email for you to print out or bring with you on an electronic device. 

4. Refunds and Exchanges
5. Once tickets have been paid for We are unable to provide a refund or exchange (the exception to this is at sub-clause 4c).
6. If you cannot attend a festival We are unable to refund or exchange your tickets.
7. If the event is cancelled or rescheduled by Us you will be entitled to a refund.
8. 5. Conditions of admission
9. We reserve the right to refuse admission.
10. We reserve the right to request patrons to leave the premises.
11. You should retain your ticket as it may be required for re-admission.
12. You must comply with safety announcements and instructions given by the stewards.
13. Animals are not permitted within the venue, with the exception of assistance dogs.
14. No alcohol, drugs or sharp objects will be allowed on the festival site.
15. 6. Accuracy

The information contained within this site is correct at time of being published. We reserve the right to make alterations where necessary and are not liable for any subsequent omissions. 

7. 7. Data Protection

We do not pass any of your personal data to outside organisations and/or individuals, however, you will need to read the Ticket Tailor data protection policy and Our privacy policy to ensure you are happy with the full terms.