Skip to content

We'd love to hear from you

We know that your first interaction with a Hospice can be frightening, and that’s why we want you to get in touch so that we can change that. There are no silly questions, and we hope we can answer any concerns you have. All you need to do is get in touch and one of our team will put you at ease.


01432 851000


St Michael’s Hospice, Bartestree, Hereford HR1 4HA


If you would like to make a complaint, please email us at: and one of our team will be in touch to discuss it with you.

Get in touch

If you’re looking for a specific team or department, we have listed them here for you. If you’re not sure who to contact, please use the general enquiries email address:

Education & Training

Contact the education team today: 

Events & Challenges

Contact the events & challenges team today:


Contact the fundraising team today:

Furniture Collections

Get in touch with our furniture collections team today: 

Hospice at Home

Contact the Hub today: 


Get in touch with our wills and legacies team today:


Contact the Lottery team today:


Contact our careers team today:


Contact our retail & charity shop team today: 

Spiritual Care

Contact our spiritual care team today:

Supportive Care

Contact our supportive care team today:


Contact our volunteering team today:

Tell us how we’re doing

We are dedicated to delivering an exceptional service to our patients, carers, and visitors. We value your insights and invite you to share your experiences, applauding our strengths and offering valuable suggestions for improvement, both in the present and as we strive for continual enhancement in the future.

Should you have a cause for concern please talk to a member of staff directly, as hopefully many issues can be resolved immediately. Alternatively, complete the quick form below and a member of our team will be in touch. Or, you can write to us: Quality Team, St Michael’s Hospice, Bartestree, Hereford HR1 4HA

24-Hour Advice Line

If you’ve got questions for us, or would like some support, you can call us, 24 hours a day, 7 days a week.