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11 September 2025

Our donation centres are taking a short break

Once again, your generosity has filled our Donation Centres with incredible items. We are now taking time to ensure your donations are sorted and put to the best possible use.

Thank you, Herefordshire! Once again, your generosity has filled our Donation Centres with incredible items. We are now taking time to ensure your donations are sorted and put to the best possible use.

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Because of your kindness, our warehouses are overflowing with fantastic pre-loved items! To help give our dedicated teams a chance to organise everything, we will temporarily be closing the following Donation Centres from Monday 15th until Monday 22nd September 2025:

  • Whitestone Donation Centre, Hereford
  • Whitecross Road Home & Living, Hereford
  • Station Yard Home & Living, Leominster
  • Alton Road Home & Living, Ross-on-Wye

This short break not only allows us to make sure your donations are sorted, cherished, and put to the best possible use, but also allows our teams to get prepared for seasonal stock changes and take part in scheduled staff training and development opportunities.

We understand that this might be an inconvenience, but please rest assured, this brief break will allow us to continue providing the highest level of care and service. While these locations are closed for donations, you can still drop off small bags and boxes at your local high street St Michael’s charity shop during this time or use our free furniture collection service to donate furniture and large items.

We cannot thank you enough for your ongoing support and understanding. 

Your generosity makes a significant difference in our community, and we look forward to welcoming you back when we reopen, ready to accept even more of your wonderful donations! 

UPDATED: Donation Centre Opening Times

To help our teams continue to process your generous donations effectively, our Donation Centres will be closed on Mondays starting 22nd September 2025. The new opening times for our Home & Living Donation Centres will be:

Whitestone Donation Centre
Tuesday to Saturday (9am – 5pm), Sunday (10am – 4pm)

Leominster, Ross-on-Wye and Hereford Home & Living Donation Centres
Tuesday to Saturday (8:30am – 4:30pm)

FAQs

Could you lend a hand?

Volunteer with us!

Sorting items is a hugely important role at our Home & Living shops. 

If you can donate any time to support us in getting pre-loved items ready for the shop floor we’d love to hear from you. The more volunteers we have to help with this, the more opportunity we have to raise essential funds for hospice care.

Sign up now to hear about how we care for families across Herefordshire and beyond and how you can help