Project ECHO®

Information about Project ECHO®

Project ECHO (Extension for Community Healthcare Outcomes) began at the University of New Mexico in the USA and has grown into a global movement – now reaching communities and healthcare settings, including UK Hospices.

At its core, Project ECHO is about connection. It brings people together through virtual networks to learn, share experiences, and support one another. By creating a space where knowledge flows freely, it helps individuals and teams build confidence, develop skills, and improve care for the people who need it most.

When you join Project ECHO, you become part of something bigger, a worldwide community committed to learning, collaboration, and positive change. Through the iECHO database, this collective effort is captured and celebrated, helping to show the difference we are making together.

Join Herefordshire & Worcestershire’s Palliative & End-of-Life ECHO Hub and connect with a growing network of health and social care professionals, including those delivering palliative care beyond hospice settings, who are learning, sharing and supporting each other every day.

Free to attend and delivered via Zoom, these 60-90 minute sessions combine expert-led teaching with open, real-world discussion, so you can gain practical insights, share experiences and learn directly from peers facing the same challenges as you.

Programme 2026
Date & Time	Topic	Guest Speakers
29/01/26 14:00 – 15:30	Palliative & End-of-Life Care 2026 What Lies Ahead	Dr Maddy Turley Community Palliative Care Consultant WVT & St Michael’s Hospice
12/03/26 14:00 – 15:30	Anticipatory Medications	Marie Carpenter Palliative and End of Life Care Manager Herefordshire & Worcestershire ICB
30/04/26 14:00 – 15:30	Identifying Dying & Associated Tools	TBC
Overview of Upcoming Session Recognising when a patient may be entering the last days or hours of life is a vital part of delivering compassionate and appropriate care. This session will focus on supporting staff to identify the signs of deterioration and dying and to use available tools and guidance to inform timely decision-making and care planning. We will explore the common physical, psychological and behavioural changes that may indicate a patient is nearing the end of life, alongside the importance of ongoing assessment and clear communication within the care team. The session will also introduce key tools and frameworks that can support identification of dying, helping to ensure care is responsive, co-ordinated and centred on the patient’s needs and preferences. This session aims to build confidence in recognising uncertainty, using clinical judgement and knowing when to seek additional support or review. During the session we will: Highlight the importance of early recognition and its impact on patient care. Explore common signs and symptoms associated with dying. Introduce tools and guidance to support assessment and decision-making. Discuss the role of communication with patients, families and the wider team. Outline when and how to escalate concerns or seek advice. Provide an opportunity to ask questions and reflect on practice.
Further Dates & Session Topics To Be Confirmed
Please Note All sessions are recorded and stored in our online library – available exclusively to registered participants, so you can revisit and build on your learning anytime. Be part of a growing, supportive network dedicated to improving palliative and end-of-life care through connection, collaboration and shared expertise. Getting started is quick and easy, simply complete the Project ECHO Registration Form located below.

Project ECHO Registration Form

If you’re interested in joining project ECHO, please register by completing the below form. We’ll be in touch soon with details of upcoming sessions, including the Zoom link and access to our library of previously recorded sessions.

Please select the ECHO programme you wish to attend:(Required)

Herefordshire & Worcestershire’s Palliative & End-of-Life ECHO Hub

Name(Required)

First Last

Job Title(Required)

Organisation(Required)

Work Address(Required)

Address Line 1 Address Line 2 City County Post Code Country

Work Email(Required)

Enter Email Confirm Email

Personal Email

Contact Telephone Number(Required)

Date of Registration(Required)

Project ECHO – Learner Agreement, Participant Commitment & Data Sharing Registration(Required)

As a participant in a St Michael’s Hospice Project ECHO network, I agree to:

• Participate in Project ECHO learning sessions where possible (delivered via a virtual platform such as Zoom).

• Contribute to a respectful, collaborative learning environment.

• Engage in case-based discussions in line with professional standards and confidentiality requirements.

I understand that:

• Participation in Project ECHO case discussions does not create or establish a clinician-patient relationship between any ECHO participant and any patient whose case is presented.

• Any advise or recommendations shared during ECHO sessions are for educational purposes only.

• Responsibility for patient care, including decisions regarding evaluation, treatment and management remains solely with the patient’s treating clinician.

Data Protection & Personal Data

If you choose to participate in Project ECHO, this form will collect your personal data (such as your name and email address) in accordance with the Data Protection Act 2018 and UK General Data Protection Regulations.

Within the iECHO system, your identifiable data is replaced with a randomly generated identifier (e.g. Magenta 3) to protect your identity.

International Data Transfer

Participation in Project ECHO requires certain personal data to be shared with and stored within the iECHO database, which is hosted in the United States.

By agreeing to this form, you explicitly consent to your data being transferred to and stored in the United States for the purposes of participating in Project ECHO.

Where will your data be stored?

Your name, email address and attendance records will be securely stored within St Michael’s Hospice systems. Access to this information is strictly limited to authorised members of the Project ECHO team and is protected by appropriate technical and organisational security measures.

Your data will also be stored within the iECHO system to support tracking of programme activity and engagement.

How will your data be used?

Date collected through project ECHO may be aggregated (anonymised, combined and analysed) to support:

• Reporting to funders and partner organisations.

• Research related to Project ECHO.

• Data quality assurance and service evaluation.

• Development of new initiatives and programmes.

• Communications and participant surveys.

• Public-facing outputs such as directories, mapping and visualisations of the ECHO network.

Your identifiable personal data will not be used for any unrelated purposes.

Recording of Sessions

To support learning and accessibility, ECHO sessions will be recorded.

• Recordings will be securely stored.

• Access will be restricted to authorised members of the relevant ECHO network.

• You will be reminded when a session is being recorded.

Sharing of Contact Information

As part of participation in an ECHO network, your contact details (such as name and email address) may be shared with other members of the network to support collaboration and communication.

Accuracy, Access & Retention

St Michael’s Hospice is responsible for ensuring that your personal data is accurate and up-to-date. You have the right to request access to the personal data we hold about you.

The Hospice follows a data protection and retention policy. Your personal data can be amended or removed upon request, subject to any legal or operational requirements.

I confirm that I have read and understood the information above and agree to participate in Project ECHO with St Michael’s Hospice. I consent to the collection, use, secure storage, and international transfer (including to the United States) of my personal data for the purposes described. I understand that my contact details may be shared within the ECHO network, that sessions will be recorded, and that my participation is voluntary with the right to withdraw at any time. I also acknowledge that ECHO discussions are for educational purposes only and do not replace clinical responsibility.

For more information

Contact us today 01432 851000

Project ECHO®

Information about Project ECHO®

Herefordshire & Worcestershire's Palliative & End-of-Life ECHO Hub

Project ECHO Registration Form

For more information