Who is it for?
A communications workshop aimed at anyone working in healthcare who may have to have challenging conversations.
Course content
This is an interactive workshop to explore concepts of communication, and the challenges associated with communication related to methods, modes and topics of communication with patients, families and others.
• Telephone work
• Video call
• Breaking bad news
• Handling emotions
Attendees are encouraged to identify aspects of communication that they have found or fear may be challenging
• Exploring what hinders effective communication
• Explore how communication can be improved
Find out more
To book a place or request an application form
- 01432 852638
- education@smhospicehereford.org
Overview
- Monday 11th March 2024
- 1 Day
- 09.30 - 16:30
- 70
