Here at St Michael’s Hospice, we do everything we can to create a friendly, homely atmosphere. You and you family (including pets!) are welcome to visit our hospice at any time.
Visiting us
Our location
Our hospice is nestled in the heart of the beautiful Herefordshire countryside in a small village called Bartestree. Equidistant between Hereford and Ledbury, it’s easily reachable by car, bus or rail.
Address:
St Michael’s Hospice,
Bartestree,
Hereford
HR1 4HA
Visiting us
We welcome you to come and visit our amazing building and grounds and to see for yourself why it’s so special.
If you’d like to visit or have a tour, please get in touch. If you would like to visit a patient, click below to find out more about that too.
Food & Refreshments
Our on-site kitchen serves a variety of freshly prepared meals, sandwiches and snacks.
We have a small cafe situated just by Reception which is open 24/7 on a self-serve basis and on selected days and times for hot meals.
There are also vending machines which provide chocolate, healthy snacks and hot and cold drinks throughout the day and evening.
Hospice Shop
We have a small but well-equipped shop within the Reception of the Hospice which sells a range of toiletries, cards and gifts as well as preloved clothing, books and games.
Items can be purchased from the reception desk and we accept cash and card payments.
Frequently asked questions
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When can I visit a patient?
We embrace open visiting hours at St Michael’s, allowing visitors to spend time with patients without any restrictions on timing or the number of visitors, but always respecting the patient’s preferences.
We try our best to keep bugs to a minimum so would ask that if you have any sypmtoms of cold, flu, covid, nausea & sickness or diarrhoea that you do not visit. It’s really important that we keep our patients, staff and visitors safe.
For further information and advice, please call Reception on: 01432 851000
Can children visit?
We love to see children at the Hospice, and we welcome children of all ages. Whilst here, there are refreshments available within the cafe and we have ample outdoor space.
All pathways and walkways are accessible for pushchairs and buggies. If you are exploring the garden, please keep to the paths and ensure children do not climb on the structures.
We also have a children’s and teenage room at the Hospice with games, toys and books as well as comfy seating.
Can pets visit?
We love welcoming furry, feathered and scaly friends to St Michael’s! We recognise the power of pet ‘therapy’ to aid stimulation and communication. Patients tell us that getting a visit from their pet improves their well-being, lessens the rate of anxiety, simply by making the environment happier, more enjoyable and less frightening.
We’d always ask that you ring ahead to let us know a pet is coming to visit so that we can make sure that we can accommodate their needs.
Please keep any pets under control and, if using the gardens, please keep to the paths with dogs on leads and clean up after them.
Please check with staff before introducing your pet to other patients and keep dogs on leads at all times.
Where do I park?
When you arrive at the Hospice, please adhere to the 10mph speed limit on-site and follow the signs to patient & visitor parking.
We have ample parking at the Hospice including bicycle, motorbike and disabled parking bays. For electric vehicles, we also have three EV charging bays where your vehicle can be charged for a small cost.
Please do not leave valuables in vehicles, as we cannot be held responsible for loss or damage.
Once you are parked, please follow the marked pathways and zebra crossings to the main entrance.
If you require any assistance getting from your vehicle to the main entrance, please call and let us know and someone will come to assist you.
Call: 01432 851000
Is there Wifi?
There is free WiFi throughout the Hospice. The network you need to connect to is called SMH-public. If you experience any problems getting a connection, please do not hesitate to speak to a member of staff.
We are also able to support the use of video calls to enable patients to keep in touch with friends and family.
Can I get something to eat?
We have two vending machines located by the entrance to the Inpatient unit which dispense a range of hot and cold snacks and drinks 24 hours a day. These can be paid for by both cash and card.
We also have a small cafe where further snacks can be purchased and hot meals are served on selected days and times. Simply select your items and pay at Reception.
Meals can also be ordered from the kitchen by going to reception an selecting from the daily menu before 10.30am each day.
Please do let us know if you have any allergies and our Kitchen team will be happy to assist you.
Can we use the Gardens?
We are very lucky that we have a stunning amount of outdoor space around the hospice, which is lovingly and expertly tended by our volunteering gardeners. You are more than welcome to explore our beautiful gardens. Please keep to the paths at all times, this is for your own safety and to protect our wonderful landscape.
All of our paths are accessible and wheelchair friendly. You can access the outdoor spaces via the pathway from bedrooms or through the cafe.
How to find us
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Travelling by Car
Address:
St Michael’s Hospice,
Bartestree,
Hereford
HR1 4HA
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The Hospice is located in the small village of Bartestree. Our address is easily found by Sat Nav, please use our postcode: HR1 4HA.
From Hereford:Â
Please take the A438 from Hereford towards Ledbury, passing through Lugwardine.
As you drive through Bartestree, passing Bartestree Stores on your right, follow the road down until you see a sign on the left for St Michael’s Hospice. Turn right and follow the road until you see the main St Michael’s Hospice sign.
If for any reason you can’t find us, please call us when it is safe and legal to do so on: 01432 851000
Travelling by Bus
There isn’t a bus stop at the Hospice, but there are bus routes that stop in Bartestree where it is only a short walk to the Hospice (>1 mile).
476 Ledbury – Hereford Bus: There are buses running between Ledbury and Hereford that stop in Bartestree. View the timetable here.
Travelling by Train
The nearest train station is Hereford. It is a short 10-15 minute journey by taxi to St Michael’s Hospice.
A list of local taxi firms can be found here:
Would you like to ask a question?
Get in touch today and one of our friendly team will be able to answer any questions you might have.