Duration: 2 Days
Dates: Monday 29th & Tuesday 30th June 2026
Time:
Day 1: 08:45 – 18:00
Day 2: 09:00 – 17:30
Cost: £695 per person
Capacity: Maximum of 8 delegates per course
Target Audience:
This course is designed for all Registered Practitioners, including Nurses, GPs, Consultants, Specialist and Advanced Practitioners, and Allied Health Professionals. It is ideal for those looking to review, strengthen, and further develop their existing communication skills in a supportive, practical environment.
Course Overview:
This two-day, NCAT-accredited programme focuses on developing advanced communication skills for use in complex and sensitive situations. The course is highly experiential, offering a safe and supportive space to practise and refine techniques.
Participants will engage in realistic, scenario-based learning using trained actors to simulate interactions with patients, carers, and colleagues. Through role play, reflection, and structured feedback, attendees will build confidence and enhance their ability to manage challenging conversations effectively.
Key Features
- Experiential learning with role play and simulated scenarios
- Focus on communication in complex and difficult situations (participant-led agenda)
- Interactive exercises and practical skills development
- Emphasis on translating theory into everyday clinical practice
- New for 2026: Interactive session exploring the challenges of communicating with two individuals simultaneously
Benefits of Attending
- Increased confidence in handling sensitive or difficult conversations
- Enhanced ability to communicate effectively with patients, families, and colleagues
- Improved self-awareness through reflection and feedback
- Practical tools and techniques that can be immediately applied in clinical settings
Booking:
Attendance and participation on day 1 and 2 is mandatory.
Due to the sensitive nature of some course content, participants who have experienced a recent bereavement are encouraged to discuss this with the Education Team prior to booking.
If you are unsure whether this course is suitable for your level of experience, please contact our team for guidance or consider our Intermediate Communication Skills workshops.
Please take a moment to read and ensure you understand our Course Payment & Cancellation Policy before completing your booking. By registering, you acknowledge and agree to these terms and conditions.