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Bank Retail Assistant

About the role

As one of our Bank Retail Assistants, you will undertake a range of retail activities to ensure efficient trading and to maximise income and profit. You will deliver and implement a high standard of customer service at all times, liaising with retail staff on-site including drivers and volunteers.

To be successful you will need to be customer focused, reliable, able to work well within a team with a personable and friendly approach.  You will be covering staff annual leave, sickness and additional cover when business demands.

Hours will be given on an as-and-when required basis. Availability needed from Monday to Sunday.

As well as joining an enthusiastic friendly and committed team we offer a competitive salary and benefits package including a generous pension, discounts with local suppliers and support for ongoing personal development.

Please apply now if the Bank Retail Assistants role sounds like the role for you and you pride yourself on achieving  excellent customer service

What we are looking for

As a Retail Assistant you will be customer service and satisfaction driven. We are looking for someone experienced to join the team, who ideally has had previous experience working in the charity sector. You will also have a working knowledge of Health and Safety, Manual Handling and Trading Standards regulations. There will be some till and IT based duties required as part of the role so a good basic knowledge of IT will be beneficial.

The right candidate will also, ideally, have experience of working with volunteers as well as a commercial awareness of valuable items. However, this is not essential.

What you can expect from us

As well as joining an enthusiastic friendly and committed team, our location is hard to beat – nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals snacks and drinks. We offer a competitive salary and benefits package including 30 days annual leave, plus bank holidays, a Hospice pension, discounts with local suppliers, generous study leave and support for ongoing personal development.  Flexible home working will be considered.


  • Competitive salary and benefits package
  • Transferable NHS pension
  • Hospice pension
  • Superb working environment and facilities
  • Generous study leave allowance
  • Discounts with local suppliers
  • Individualised training needs analysis
  • Advanced communication skills training
  • Employee counselling service
  • Free on-site parking
  • Competitively priced meals and beverages
  • Free tea, coffee and chilled water
  • Friendly, welcoming work environment
  • 30 days annual leave, plus bank holidays

The interview for this role will be held on 29th July 2024.

Need some help?

To find out more, of if you need help with your application, contact our recruitment team

Job Details
£12/hour | Spinal Point 4
0 hours
St Michael's Hospice Bartestree Hereford HR1 4HA Herefordshire
Closing date:
21 July 2024