St Michael's Hospice


Online Trading Manager

Do you have experience in online trading in a retail environment?


Retail is ever changing and as we continue to transform our stores and grow our online proposition to meet increasing customer demand, we are looking for a customer focused leader to drive service excellence across our online operation.

This is a new role for the organisation and is integral to our Retail Strategy. You will use your creative marketing ability and online retail trading knowledge to ensure profits are maximised whilst delivering outstanding customer service.

You’ll be leading a team of volunteers who will help you to research, describe and list goods. Always ready to support, challenge and influence, you’ll be focused on creating and managing a diverse, motivated and energised team who love what they do. You’ll coach colleagues to provide a brilliant service to our customers and together you’ll drive sales on various online trading platforms. A brilliant planner with strong prioritisation skills and excellent commercial acumen, you’ll have the flexibility to support different customers, at different times, when asked.

St Michael’s Hospice has been providing the highest quality care, to the local community for over 35 years. We offer a competitive salary and benefits package including a Hospice pension, discounts with local suppliers and support for ongoing personal development.

If the Online Trading Manager position sounds like the role for you and you want to be part of one of the top 30 Best Not for Profit Organisations, we would love to hear from you.

Apply now, and help St Michael’s Hospice continue caring to make a difference to patients living with a terminal illness and their families across Herefordshire and beyond.

*Best Companies 30 Best Charities to work for 2021


Find out more

To find out more call our recruitment line

£19,812 - £23,184 per annum
37.5 hours per week
St Michael’s Hospice Online Hub, Herefordshire
Closing Date:
16th October 2021
Interview Date:
2nd November 2021

Apply online

If you are experiencing difficulty applying online, please telephone 01432 851000