About the role
We are looking for a Retail Assistant to join our Cantilupe Shop in Ross-On-Wye, to undertake a range of retail activities to ensure efficient trading and to maximise income and profit. You will deliver and implement a high standard of customer service at all times, liaising with retail staff on-site including drivers and volunteers. To be successful you will need to be customer focused, reliable, able to work well within a team with a personable and friendly approach.
What we are looking for
As a Retail Assistant you will be customer service and satisfaction driven. We are looking for someone experienced to join the team, who ideally has had previous experience working in the charity sector. You will also have a working knowledge of Health and Safety, Manual Handling and Trading Standards regulations. There will be some till and IT based duties required as part of the role so a good basic knowledge of IT will be beneficial.
The right candidate will also, ideally, have experience of working with volunteers as well as a commercial awareness of valuable items. However, this is not essential.
What you can expect from us
As well as joining an enthusiastic friendly and committed team, our location is hard to beat – nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals snacks and drinks. We offer a competitive salary and benefits package including 30 days annual leave, plus bank holidays, a Hospice pension, discounts with local suppliers, generous study leave and support for ongoing personal development.
Benefits
- Competitive salary and benefits package
- Transferable NHS pension
- Hospice pension
- Superb working environment and facilities
- Generous study leave allowance
- Discounts with local suppliers
- Individualised training needs analysis
- Advanced communication skills training
- Employee counselling service
- Free on-site parking
- Competitively priced meals and beverages
- Free tea, coffee and chilled water
- Friendly, welcoming work environment
- 30 days annual leave, plus bank holidays
The interview for this role will be held on 24th May 2024.
- Download the Job Description
- Download the Equal Opportunities Form
- Download the Guidance Notes for Candidates
- Download the Job Application Form
- Download the Your Information and how we keep it safe Form
- Download the Recruitment of Ex-Offenders Policy
Need some help?
To find out more, of if you need help with your application, contact our recruitment team