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Advanced Communication Skills Training (ACST)

Who is it for?

Suitable for all Registered Practitioners (including Nurses, GP’s, Consultants, Specialist and Advanced Practitioners and AHP’s) to review and further develop existing communication skills. The workshops provide an opportunity to focus on key skills and practical aspects of communication, using role play, reflection and feedback.

If you are unsure if this is the right level of communication skills training for you, please call and speak with one of the team. Alternatively check out our Intermediate Communication Skills workshops.

Course content

2-Day NCAT accredited communication skills course.

Day 1

08.45 Registration

09.00 Start

18.00 Finish


Day 2

09.00 Start

17.30 Finish


CPD points allocated via Royal Colleges of Physicians.

Experiential course which uses role play and trained actors to simulate the part of patients, carers and colleagues. Enables attendees to increase confidence and be more able to handle difficult conversations with patient’s relatives or colleagues.

Using communication skills in complex and difficult situations – Participant led agenda
Interactive exercises and skills practice
Skills transfer – Theory to practice

Course Details
02 September 2024, 08:45 – 18:00
03 September 2024, 09:00 – 17:30
18 November 2024, 08:45 – 18:00
19 November 2024, 09:00 – 17:30
Course type:
Communication Skills
St Michael's Hospice, Bartestree, Hereford, HR1 4HA
Length of course:
2 Days