To protect our patients, volunteers and staff, we must follow government guidance and reduce the number of people onsite.
Unfortunately, this means St Michael’s has introduced restrictions on visiting the Hospice.
- Visitors must ring prior to arriving at St Michael’s Hospice
- Visiting hours are 2pm-6pm daily
- Visitors must report to the Ambulance Station entrance on arrival at St Michael’s Hospice
- If you have experienced any COVID-19 symptoms or have been in contact with someone who has, you must not visit the Hospice
- Visitors will need to wear a face mask and use hand gel (face masks and hand gel will be provided)
- If you are visiting a patient with either confirmed or suspected COVID-19, you will be provided with Personal Protective Equipment which must be worn at all times during your visit
- Visitors will be taken to the outside space of the patient’s room by a member of staff
- Visitors can go into a patient’s rooms but will be expected to step outside the room if asked to do so by a member of staff
- Only two visitors allowed at any one time unless the patient has two or more children under the age of 16
- If the patient is end-of-life the two visitor rule will still apply; however, it will be at the discretion of the nurse in charge of a specific shift to allow visitors outside the specified times
If you are a St Michael’s patient receiving care from us at home
If you are receiving support from our Hospice at Home service and you think you or a family member living with you has the coronavirus or has been exposed to it, then please notify us before we visit you.
If you are a visitor, member of staff or volunteer
And think you may have the coronavirus or been exposed to it then you must follow Government advice, which is to stay at home for 7 days if you have either: a high temperature or a new, continuous cough, shortness of breath or loss of taste and smell.
Only use the NHS 111 online coronavirus if:
- You feel you cannot cope with your symptoms at home
- Your condition gets worse
- Your symptoms do not get better after 7 days
This will help us to keep our patients safe.
If you have any further questions or concerns please do not hesitate to contact the Hospice on: 01432 851 000.
Information last updated: 31/03/2020
Latest Information and Advice from GOV.UK: Coronavirus (COVID-19)
Overview from NHS UK: Coronavirus (COVID-19)
The One Cancer Voice group has released information on Coronavirus for people living with cancer. You can view their guidance here