Coronavirus (COVID-19): Guidance on visiting the Hospice (updated 31th March)

31st March 2020 

Please note, we are asking everyone to avoid coming to St Michael’s at the moment.

To protect our patients, volunteers and staff who are continuing to ensure people receive they care they need, we must follow government guidance and reduce the number of people onsite to the absolute minimum.

Hospice managers are monitoring the guidance and will respond accordingly. If you must come to the hospice (to visit a dying person, for example), then you must call the Hospice first, on 01432 851 000), and arrange this with them in advance.  You will not be allowed in if you just turn up.

Updates will be posted on this page when necessary. We have made the links to the government guidelines available at the bottom of this page.

The people who need our care and support are vulnerable to viruses like COVID-19 and particularly those who are in-patients at the Hospice.

We need everyone’s help to ensure we can maintain our services and protect vulnerable people.

If you are a St Michael’s patient receiving care from us at home
If you are receiving support from our Hospice at Home service and you think you or a family member living with you has the coronavirus or has been exposed to it, then please notify us before we visit you.

If you are a visitor, member of staff or volunteer
And think you may have the coronavirus or been exposed to it then you must follow Government advice, which is to stay at home for 7 days if you have either: a high temperature or a new, continuous cough. 

Only use the NHS 111 online coronavirus if:

  • You feel you cannot cope with your symptoms at home
  • Your condition gets worse
  • Your symptoms do not get better after 7 days

This will help us to keep our patients safe.

If you have any further questions or concerns please do not hesitate to contact the Hospice on: 01432 851 000.

Information last updated: 31/03/2020

Useful links:

Latest Information and Advice from GOV.UK: Coronavirus (COVID-19)

Overview from NHS UK: Coronavirus (COVID-19)

The One Cancer Voice group has released information on Coronavirus for people living with cancer. You can view their guidance here