St Michael's Hospice

HEREFORD

Challenging Conversations

1-day Communication Skills Training Course

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Who is it for?

Anyone working in Health Care eg Nurses, Senior Care Workers, Team leads, Doctors,
AHP’s, Emergency Practitioners, Ambulance Personnel.

Course available for face to face or remote video call attendance.

Course content

A communications workshop aimed at anyone working in healthcare who may have to have challenging conversations.


This is an interactive workshop to explore concepts of communication, and the
challenges associated with communication related to methods, modes and topics of
communication with patients, families and others.


• Telephone
• Video call
• Breaking bad news
• Handling emotions

Find out more

To book a place or request an application form

Overview

  • Monday 4th April 2022
    Tuesday 28th June 2022
    Monday 3rd October 2022
  • 1 day
  • 09.30 - 16.30
  • 65

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