At St Michael’s, we are always delighted to welcome visitors.

We have an open door policy, meaning visitors to St Michael’s do not need to call ahead, and are free to arrive at any time.

We are still taking measures in light of the prevalence of Covid in the wider community. As such, we would ask you not to visit St Michael’s if you have tested positive for Covid.

If you are planning to visit St Michael’s but are suffering from symptoms of Covid, please return a negative lateral flow test before visiting. We do have a reserve supply here.

The health, safety and wellbeing of our patients, their families and our staff remains our absolute priority. Therefore, we ask you to follow the measures below to keep everyone safe.

Although the majority of our patients are double-vaccinated, they are still vulnerable, so please:

  • follow all government guidance and requirements to control the virus.
  • only use the main entrance to enter the Hospice and report to Reception.
  • we recommend a 2m distance between yourself and anyone you come into contact with while visiting Hospice premises.
  • wear a IIR surgical mask (provided on entry) while you are in the clinical areas of the Hospice
  • sanitise and wash hands regularly and wipe down surfaces you touch.
  • organise your visits with the patient’s other visitors to avoid crowding.
  • inform a member of the Clinical Team if you need to discuss something more privately and this will be arranged.

If you are a St Michael’s patient receiving care from us at home
If you are receiving support from our Hospice at Home service and you think you or a family member living with you has COVID-19 or has been exposed to it, then please notify us before we visit you.

Only use the NHS 111 Covid helpline if:

  • You feel you cannot cope with your symptoms at home
  • Your condition gets worse
  • Your symptoms do not get better after 7 days

This will help us to keep our patients safe.

If you have any further questions or concerns please do not hesitate to contact the Hospice on: 01432 851 000.

Useful links:

Latest Information and Advice from GOV.UK: Coronavirus (COVID-19)

Overview from NHS UK: Coronavirus (COVID-19)